Privacy Policy

Who we are

This Privacy Policy describes how Subframe Digital LLC (“Subframe,” “we,” “us”) collects, uses, and shares information when you visit subframe.agency or engage our services. Our registered office is 212 N. 2nd St. Ste 100, Richmond, KY 40475, USA.

Information we collect

We collect information you provide (name, email, company, project details) when you contact us or book a call, plus limited technical data (device, browser, pages viewed) through cookieless analytics. Session-replay cookies only apply if you accept cookies. We do not sell personal information.

Cookies and analytics

Umami (cloud.umami.is) runs on every visit. It is cookieless (no cookies set, no consent needed) and tells us which pages people find useful. Microsoft Clarity (clarity.ms) also loads on every visit, but starts in cookieless mode with no cookies set. Its session-replay cookies (_clck, _clsk) are only set if you choose “Accept” in the cookie banner. “Reject” (or undecided) means cookieless-only, limited tracking.

Your choice is stored locally in your own browser (“subframe-cookie-consent” in local storage) so we don’t ask again. You can change your mind anytime via the “Cookie settings” link in the footer, which re-opens the banner.

How we use information

We use information to respond to inquiries, deliver contracted services, improve the site, and meet legal obligations. Client project data is processed only as needed to perform the engagement and is not used to train public models.

Sharing

We share information with service providers who help us operate (hosting, scheduling, email, cookieless Umami analytics plus Microsoft Clarity, with cookies only if you accept) under confidentiality obligations, or when required by law. We do not sell or rent personal data.

Your rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal information. Contact hello@subframe.agency to make a request.

Contact

Subframe Digital LLC
212 N. 2nd St. Ste 100, Richmond, KY 40475, USA
hello@subframe.agency